Answers to the
Questions We Hear Most

No. Most of our services run on a 3-month minimum commitment so we have enough time to show real results, but there are no 12-month lock-ins. After the initial period, everything continues month-to-month.

We recommend a minimum ad spend of KES 30,000 per month to generate enough data for the campaign to learn and optimise properly. Our management fee is separate and depends on campaign complexity.

No. Pricing is based on scope of work, not industry. Tailoring strategy to your specific sector is included in every engagement at no extra cost.

Both. One-off projects — websites, apps, branding, email setup — are priced per project. Ongoing services like SEO and Google Ads run on monthly retainers since they require continuous work to deliver results.

No. Every proposal is itemised and fixed before work begins. If scope changes mid-project, we discuss and agree on any additional cost before proceeding — never after the fact.

Book a free 30-minute discovery call. We review your current digital presence, understand your goals and recommend the right services. You'll receive a detailed proposal within 48 hours — no pressure, no obligation.

Yes. We work with clients across Kenya and East Africa entirely remotely. Discovery calls, strategy sessions, progress updates and reporting all happen online — distance has never been a barrier.

You get a progress update every Monday — what was done, what's next and what the numbers say. For active builds, communication happens directly with the specialist working on your project via WhatsApp and email.

Yes. We don't use account managers as gatekeepers. You have direct WhatsApp and email access to the specialist handling your SEO, ads, or development — not a middleman relaying messages.

We address it directly and quickly. Every project starts with a clear scope document so expectations are aligned from day one, which minimises this — but if something isn't right, we fix it as part of the engagement.

Meaningful organic growth typically starts showing in 60–90 days, with significant ranking gains and traffic increases usually appearing between months 3 and 6. Anyone promising instant SEO results isn't being honest with you.

Yes — Google Ads can start generating leads within days of launch, unlike SEO which takes longer to build momentum. That's why we often recommend running both together: ads for immediate leads, SEO for sustainable long-term growth.

No legitimate agency can guarantee a specific ranking position — Google's algorithm considers hundreds of factors, many outside anyone's direct control. What we do guarantee is a transparent, data-backed strategy and regular reporting on real progress.

Smaller brands often win with tighter, more specific targeting than large competitors who bid broadly. We focus your budget on the searches most likely to convert rather than trying to outspend larger players.

Yes, completely. Once payment is complete, you receive full ownership of all code, assets and accounts. We never hold your work hostage — you can host it anywhere and hand it to any other developer at any time.

A standard business website (5–10 pages) takes 2–4 weeks from brief to launch. Larger web systems with custom databases, user accounts or booking functionality typically take 6–12 weeks, with a fixed timeline agreed before work starts.

Both, depending on your needs. For most business websites we use custom-built systems (often Django) for full control, performance and security. For clients who need to manage content themselves without developer help, we can build on WordPress instead.

Yes — every site we build is mobile-first by default, since most traffic in Kenya comes from mobile devices. We test across screen sizes before launch, not as an afterthought.

Yes, as a separate care-plan service — covering updates, security monitoring, backups and uptime checks. It's optional and can be added at any point after launch, not just at the start.